Katerina is a Customer Success Manager at Gincore, dedicated to helping clients maximize the value of their business management software. She holds a degree in International Business and has experience in both sales and account management. Prior to Gincore, Katerina worked in fintech, where she developed a deep understanding of customer needs and digital transformation strategies. Passionate about client relationships, she excels at onboarding, training, and retention. In her free time, she enjoys practicing mindfulness, exploring art museums, and experimenting with new coffee brewing techniques.