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Integration with Ringostat
A platform for telephony, call tracking, and call analytics. Optimize your marketing, build effective communication, and increase sales.
Log into your account at https://app.ringostat.com/. Create a new Project if you don't have one yet.
Configuring Ringostat API
In the Project window, navigate to Integrations -> Ringostat API and generate the API key (Auth-key). Copy the Auth-key and Project ID.
Configuring in Gincore
In the Gincore application, go to the menu More -> Settings -> Telephony Integration, click the Settings button in the Ringostat provider window, and proceed to the Connection section. Enter the copied Auth-key (in the API key field) and Project ID. Copy the Link for sending requests and save it somewhere for future reference.
Configuring Webhooks
In the Project window, navigate to Integrations -> Webhooks 2.0 and add the following events:
For All Events
Event Type: HTML
Event Data:
- HTTP method: POST
- Destination: previously copied link "Link for send request"
- Headers: Content-Type, application/json
- Sending data format: json
- Date format: Standard
1. After Call
Event: After Call
Request Body:
| Key | Type | Variable |
|---|---|---|
| type | Text | Call type |
| date | Text | Call date |
| id | Text | Call ID |
| operator | Text | Connected with |
| status | Text | Call status |
| dist | Text | Destination number |
| employee | Text | Employee |
| internal | Text | Employee extension number |
| record | Text | Conversation recording (wav) |
| phone | Text | Caller’s number |
2. On Call
Event: Before call
Request Body:
| Key | Type | Variable |
|---|---|---|
| type | Text | Call type |
| date | Text | Call date |
| id | Text | Call ID |
| dist | Text | Destination number |
| phone | Text | Caller’s number |
| employees | Text | Responsible employees |
3. On out call
Event: Before outgoing call
Request Body:
| Key | Type | Variable |
|---|---|---|
| type | Text | Call type |
| date | Text | Call date (microseconds) |
| id | Text | Call ID |
| dist | Text | Destination number |
| phone | Text | Caller’s number |
4. After out call
Event: After outgoing call
Request Body:
| Key | Type | Variable |
|---|---|---|
| type | Text | Call type |
| date | Text | Call date |
| id | Text | Call ID |
| employee | Text | Employee |
| internal | Text | Employee extension number |
| dist | Text | Destination number |
| status | Text | Call status |
| record | Text | Conversation recording (wav) |
| phone | Text | Caller's number |
5. Answer
Event: When taking the call
Request Body:
| Key | Type | Variable |
|---|---|---|
| type | Text | Call type |
| date | Text | Call date |
| id | Text | Call ID |
| dist | Text | Destination number |
| phone | Text | Caller’s number |
| operator | Text | Connected with |
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