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We are excited to present the latest Gincore update, designed to make your work even more productive and enjoyable. We continuously listen to your feedback and strive to improve the system by adding features that truly simplify your daily tasks. This update is the result of our collaborative effort, and it brings more flexibility, convenience, and control to your business processes.
Key Innovations
Widget Personalization: Adapt Gincore to Your Brand
You can now customize the appearance of Gincore widgets to perfectly match your website’s design.
It's now possible to choose the background and text color for each widget.
Benefit: This allows you to create a unified and harmonious style, enhancing your brand recognition and customer trust. Customization takes just a few clicks in the “Widgets” tab.
New Features in the “Order Manager”: Complete Control in a Single Window
We have significantly expanded the functionality of the “Order Manager” module, turning it into a comprehensive control center.
- Before: The module only allowed you to view the order list.
- Now: You can now fully manage orders directly within this interface. You can edit information, assign responsible managers, and send requests for parts procurement without leaving the module window. The block-style layout of orders on the screen allows you to see the big picture at a glance, and overdue tickets are automatically highlighted in red to grab your attention.
Procurement Optimization: Order Everything You Need in One Click
Creating purchase orders for suppliers has become much easier and faster.
You can now add an unlimited number of items to a single purchase order.
Benefit: Instead of creating numerous separate orders, you can now generate one consolidated request, which saves time and simplifies supply tracking.
Flexible Repair Ticket Customization: Add Crucial Information
The repair order ticket has become even more informative and adaptable to your unique workflows.
- Before: Users could only hide unnecessary default fields.
- Now: You can now create your own custom fields and give them any name you want. All new fields automatically appear at the bottom of the order ticket, allowing you to record any specific information crucial for your service.
Effective Communication: Create Your Own SMS Templates
Communicating with customers has become even more convenient with the ability to create personalized SMS notifications.
In addition to the default templates, you can now create an unlimited number of your own. Templates can be linked to different sections, such as the repair order ticket or the client card, for quick message sending.
Benefit: This allows you to standardize communication, save managers' time, and maintain your brand’s voice even in SMS messages.
Convenient Labeling: Print Barcode Stickers
We've added a new printable document that will simplify the tracking and identification of devices under repair.
You can now print compact stickers with the order number and a barcode.
Use Case: When accepting small items for repair, like a printer cartridge, you no longer need to print a bulky receipt. Simply print a small sticker, apply it to the device, and easily track the order through all stages of the repair process.
We invite you to explore these new Gincore features today! We are confident that these improvements will help you work more efficiently. Share your impressions—your feedback helps us make Gincore better with every update.
