Create a Telegram bot where your customers can receive
status updates on their repair orders.
With the help of a Telegram bot, your clients will be able to check the status of their orders using Telegram. After launching the bot, the client can enter their phone number and obtain information about their order.
Additionally, in the Telegram bot, there is an option to receive a daily report. You can request the report manually at any time or subscribe to the daily mailing list. At the specified time, the bot will send you the daily statistics.
To connect Telegram, follow these steps:
Now you can place a link to the Telegram bot on your website. The link should redirect to the following address - https://telegram.me/{namebot}, where {namebot} is the name of your bot in Telegram.
To configure access to statistics, you need to enter the Username in the user’s profile:
Only users with a super role, in which the checkbox "Access to the Statistics section (general statistics)" is checked, can receive statistics.
List of supported commands:
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