After opening a service center, you'll gradually see an increase in customers, orders, and workload. As time goes on, the range of equipment types and models serviced expands, leading to a growing number of services offered. This growth consequently adds to the number of orders engineers at service workshops have to handle, which can extend the time required to complete tasks. Occasionally, this can negatively impact service quality. Additionally, unpopular products may linger in storage, leading to challenges in management, financial distribution, and other issues.

In such scenarios, manually tracking orders and clients or relying solely on Excel or Word programs is challenging. The best solution is Gincore, a versatile web-based service center management software. In this article, you'll discover why many service center owners are already using this software and how it helps improve business efficiency.

Comprehensive Management Software

Gincore is professional software that covers all aspects of management:

• client database;
• order management;
• repair tracking;
• inventory of products for sale;
• automated purchasing from suppliers;
• accounting and financial management.

These are just a few of the features offered by this software for service centers. Gincore is well-suited for servicing various types of equipment, rental, leasing, repair, service provision, and both in-store and online sales. It caters to numerous business sectors.

Inventory Management

In a service center, employees deal with both spare parts for repairs and products for sale. Gincore includes a product module where you can add and edit all product names. You can quickly locate a product card by serial numbers and barcodes, check availability, or process a sale instantly.

In addition to this feature, the program offers automatic product purchasing. This is based on sales analyses from previous periods, ensuring that only popular products are ordered. This prevents unnecessary spending on items that may linger in storage for a long time. As a result, the company’s finances are used more efficiently for other needs. It also oversees product receipt and use, as well as the formation of customer orders and the movement of spare parts for repairs.

Order Management

Gincore is perfectly designed for service centers and warehouses. Each day, the company typically receives dozens of requests and numerous orders. With this software, the warehouse will always be organized, allowing employees to quickly locate all items and efficiently manage order deliveries to customer pickup points. This efficiency will enable completing more work, thereby increasing profits in the shortest time possible without raising the advertising budget.

Client Management

The client database is essential information for any business that works with people and provides services. Gincore features a dedicated “Clients” module. Here, you can easily add a new client's profile, link their orders, make calls, add notes, verify information, and track service status.

This module can also be integrated with telecommunications to set up a call center. By connecting to Google Analytics, you can track advertising campaigns and see which channels are bringing in clients. This opens up opportunities for statistics and analytics.

Benefits of Gincore Software

Gincore's software is highly user-friendly. You can register now and use the trial version for free for two weeks. It includes all features, allowing you to master its capabilities and streamline all your business processes seamlessly.

There are many advantages to this software:

• client and order management;
• full accounting;
• data storage on servers in two countries;
• option to connect your website;
• template builder for printed and electronic documents;
• tracking order processing times;
• creating a sales funnel;
• telephone integration;
• product listing creation;
• inventory management;
• order prioritization;
• integration with Google Analytics.

Gincore has a clear and convenient interface. Developers continuously work on updates, addressing issues, and creating new features. There is also round-the-clock technical support and instructional videos available on their YouTube channel.

If you need software for a service center or repair shop, Gincore is the best choice. This multifunctional tool will solve many problems for your business. With this software, you’ll automate all processes and enhance your company’s performance metrics, positively impacting your profit growth.

Try Gincore for free