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We are excited to introduce the latest Gincore update, designed to make managing your business even simpler and more intuitive. Our team continues to listen carefully to your feedback and needs, creating tools that genuinely help in your daily operations. In this update, we've focused on enhancing the user experience and adding features that will save you time and boost your productivity.
Every new feature in this release is aimed at making your work with the system as comfortable and productive as possible. From improved analytics to more flexible order management, we've ensured that every detail works towards achieving results.
Smart Event Analytics on the Dashboard
Now you can add important events directly to the conversion analysis section on the main page. This will allow you to track how various factors impact your business.
What this gives you:
- The ability to mark holidays, the launch of ad campaigns, hiring or firing of employees
- An understanding of how external events affect the number of orders, calls, and website visitors
- More accurate analysis of your business performance
Flexible Order Field Management
We've added the ability to edit and delete custom fields in the repair or sales order card. Now you have full control over what information is collected when creating an order.
Advantages:
- Customize fields to fit the specifics of your business
- Ability to change a field's name or delete it entirely
- A cleaner and more intuitive order intake interface
How it works: An edit fields button has appeared in the order creation menu. Next to each custom field, there is an arrow; clicking it allows you to edit the name or delete the field.
Improved Supplier Order Management
We have completely revamped the "Supplier Orders" section interface. Working with suppliers is now much more transparent and convenient.
New features:
- Visual order statuses — each order's current status is displayed next to it
- Expanded status system — we've added detailed statuses, such as "overdue"
- Smart filtering — you can filter orders by any specific status
- Color coding — canceled orders are highlighted in red, and orders with a canceled payment request are in orange
| Feature | Before Update | After Update |
|---|---|---|
| View Status | Needed to open each order | Status is visible in the general list |
| Filtering | Limited options | Filter by any status |
| Visual Indicators | None | Color-coded statuses |
Instant Access to Inventory Levels
You can now view stock levels directly in customer requests. This is a game-changing improvement for operators.
How this helps:
- Operators can instantly see parts availability while talking to a customer
- No need to switch between different sections of the system
- Significant time savings during consultations
How it works: A cart icon has appeared in the product card. By clicking it, you will see a list of all products in stock for that device — just like in the order card.
Personalized Customer Tags
We've added the ability to create custom tags for customers directly in their profiles. Now you can organize your customer base exactly the way that suits your business.
Features:
- Create tags with custom names
- Choose a color for each tag
- Quickly categorize and search for customers
Professional Cash Order Printing
We have implemented the ability to print expense and income cash orders in the accounting section. Managing cash records has now become even easier.
What's new:
- Print orders with a single click
- Ability to edit print templates
- Full compliance with document management requirements
How to use: Click the arrow next to any transaction and select "Print order." You can change the template via the "Edit" button in the accounting menu.
Accurate Salary Reports
We've added a new "Issued Orders" option in the salary reports. This ensures maximum accuracy in calculations.
Advantages:
- Reports only on orders that have already been issued to the customer
- Exclusion of unissued orders from salary calculations
- Saves time searching for incomplete orders
- Ability to hide the cost of work for specific employees
Additionally: You can now compile and export salary reports for multiple employees at once, significantly simplifying the work of the HR department.
Optimized Inventory Export
We've added the ability to export inventory in parts. This is especially useful for large warehouses with a wide range of products.
New features:
- Select the number of rows to export
- Recommended limit: 3,000-5,000 rows at a time
- Significant acceleration of the export process
Practical benefit: No more waiting for hours while the system processes a huge file. Break the export into parts and get your data quickly and reliably.
API for Website Integration
In the widgets section, we've added detailed API information for accepting requests through your website. This is not a ready-made widget, but technical documentation for your developers.
Integration capabilities:
- Requests from the website are automatically added to the system
- Ability to add a "Device" field to the form
- Pulls categories from your system
“Important note: If the categories in the system are disorganized, it's better not to use the device parameter—requests will be created without specifying a device, and all information will go into the comments.”
Try the New Features Today!
All the features described are now available in your Gincore system. We are confident that these improvements will make your work even more efficient and enjoyable. Explore the new capabilities, experiment with the settings, and don't forget to share your feedback—it helps us create even more useful tools.
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