Gincore December 2023 Update: Enhanced Customer Management, New SMS Features, and Automatic Advertising Source Detection

11 december 2023

Hello, Gincore partners! It's time to welcome December with a new update to our service. We are carefully listening to your feedback and striving to make your experience with Gincore even better. Let's explore the new features and improvements!

 

 

New Features:

1. Customer Management Enhancements:

   - The "Customers" menu now displays the number of orders for each customer, providing a more comprehensive view of your customer base. This data is also available when exporting to Excel.

2. Smart Approach to Discounts:

   - We have removed the "0% Discount" line from printed documents if no discount was applied. This prevents confusion and increases customer satisfaction.

3. "Call Back" Functionality in Requests:

   - We've added a feature that allows you to schedule a callback to the customer directly from the request card. This streamlines time management and improves communication with customers.

4. Direct Access to Customer Profile from Request:

   - System navigation has been improved - you can now go directly to a customer's profile from their request.

5. Automatic Advertising Source Detection:

   - When a customer calls a number associated with a specific advertising source, the source is now automatically displayed, making it easier to track marketing efforts.

6. Printing Functionality Improvements:

   - We've implemented the ability to reprint end-of-shift receipts, making financial administration easier.

7. Additional SMS Template Settings:

   - A new variable has been added to SMS template settings to pull the customer's request number, improving communication.

8. More Detailed Turnover Report:

   - The turnover report now includes the total profit amount for products, providing more accurate accounting.

Fixes:

1. Optimization of Order Creation:

   - An issue related to form freezing during order creation has been fixed.

2. Improvements in Product Management:

   - Various issues related to serial number association and product shipment have been resolved.

3. Enhanced Interface and Reporting:

   - Fixes in delay logs, customer profiles, and reports, improving the overall system performance.

4. Accurate Serial Number Recognition:

   - The system now accurately recognizes serial numbers regardless of keyboard layout.

5. Improvements in Request and Salary Handling:

   - Errors in request status setting and salary calculation have been corrected.

6. Custom Field Handling Optimization:

   - An issue with deleting custom fields has been fixed.

Thank you for actively using Gincore and providing valuable feedback. We hope these new features and improvements make your work even easier and more productive. Until next time in the world of Gincore!

 

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