Gincore Update: A Complete Overview of New CRM System Features and Capabilities

Date of publication: 18 august 2017
Date of change: 18 august 2017
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We are excited to introduce a major Gincore update that will completely change your experience with the system! This isn't just another update—it's the result of our ongoing commitment to making business management as simple and effective as possible. Every new feature has been designed with your needs in mind, aimed at saving you time in your daily work.

The update affects all key aspects of the system: from the interface to the core functions of managing orders, inventory, and your customer base. We have rethought familiar processes and made them intuitive, fast, and convenient.

🌍 Ukrainian Language Support

Gincore now speaks Ukrainian! We have added full support for the Ukrainian language to the system interface. Language selection is available right from registration, making work comfortable for Ukrainian users.

Benefits:

  • An intuitive interface in your native language
  • Faster onboarding for new employees
  • Reduced errors during work

If you find an untranslated word or phrase, just let your manager know—we will promptly correct the issue.

💰 Smart Cash Management

Combined Cash Operations

Introducing the "Add Money to Cash Register and Fulfill Order" button—now you can perform two operations with a single click! This eliminates extra steps and speeds up customer service.

Flexible Cash Register Access Rights

You can now configure not only access to specific cash registers for each employee but also their access level:

  • Receive payments only
  • Receive and issue money

Simplified Refunds

Before: processing a refund required creating a separate accounting transaction.

Now: simply enter the refund amount in the order and click a button—all accounting entries will be made automatically.

🏷️ Intelligent Printing and Labeling

Serial Numbers on Stickers

This is especially useful for service centers and companies that refill cartridges. You can now print the device's serial number directly on a sticker, which provides:

  • Quick identification of each device
  • Instant access to service history by scanning the barcode
  • Faster processing for repeat repairs

Flexible Printing Settings

No thermal printer needed! You can select A4 format and print labels on regular paper. Stickers and labels will be evenly distributed across the A4 sheet, and the label size can be adjusted for any tape.

Instant Price Tag Printing

We've added the ability to print price tags immediately upon receiving goods from a supplier—no more delays in getting products on the shelves!

📊 Full Operational Transparency

Spare Parts Operations Log

The repair order card now features a detailed log of all operations. You will always know:

  • Who added which spare part to the repair
  • Who removed a specific job
  • The complete history of order changes

This ensures full accountability and helps monitor employee performance.

📱 Advanced Customer Management

SMS Message History

The complete history of sent SMS messages is now available in each client's card:

  • Message status (sent/not sent)
  • Message text
  • Recipient's phone number

Improved Contact Search

The updated "Accounting → Contacts" section now features:

  • Search by phone number and name
  • A completely redesigned interface
  • A more user-friendly contact card

The result: finding the right contact is now much faster and more convenient.

🔧 Workflow Optimization

Create Product Items On the Fly

You can now create new product items directly while creating a sales order—no need to interrupt your work with a customer to add a new product to the system.

Improved Order Filtering

In the order manager, we've added the ability to filter repair orders by a specific technician. Now it's easy to track each specialist's workload and plan tasks.

Stable Pop-up Windows

We've fixed issues with freezing windows that display stock balances and product images. Working with detailed information is now fast and stable.

🎨 Interface Personalization

Updated widgets now allow you to customize not only the background color but also the text color. Create a workspace that is as comfortable as possible for you.

📞 A Revolution in Telephony

Expanded Integration

We've added support for leading telephony providers: Mango Telecom, MegaFon, Binotel, and Zadarma.

Fully-Featured Call Center

New capabilities include:

  • Automatic recording of all customer conversations
  • Initiating outbound calls with a simple click on a phone number in the system
  • Listening to recordings via the speaker icon
  • Filtering calls by type (inbound/outbound)

Most importantly: all telephony features are available absolutely free on any plan!

🚀 Try the New Gincore Today!

This update is just the beginning of the global changes awaiting our users in the near future. Every new feature is designed to make your work easier, faster, and more efficient.

Update to the new version and feel the difference in speed and convenience. We are confident that Gincore's new features will help you achieve even greater business success. Share your feedback—your opinion is important to us!


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