The sales department is an integral part of any service center. It is needed not only for incoming/outgoing calls to customers, but also to increase the number of company sales. A well-established call center contributes to an increase in the profit of the SC.

Having your own business, you will give all your energy to achieve success. However, not all company owners can say the same about their employees. The selection of personnel will always be the most difficult issue, because it is important to find not only qualified specialists, but also to motivate them for productive work.

In a service center, repair shop, store, warehouse, it is necessary to keep records of orders. These can be sales orders (offline and online stores) and applications for the repair of devices/equipment. To control the work of managers, you can use one of the maintenance programs.