The sales department is an integral part of any service center. It is needed not only for incoming/outgoing calls to customers, but also to increase the number of company sales. A well-established call center contributes to an increase in the profit of the SC.

There are many challenges for workshop and service center owners. It is necessary not only to recruit qualified specialists to the staff, to purchase equipment, spare parts, but also to develop the company, form an image, attract new customers, and also perform hundreds of small tasks.