Gincore Update: 7 New Features for Effective Business Management

Mandatory Files: More Control Over Your Processes

You can now make file attachments a mandatory requirement. This feature works just like mandatory fields in orders—the system simply won’t let you proceed without uploading the necessary documents.

How it helps you: Forget about situations where front-desk administrators forget to add photos of a device or important documents. The system will now automatically remind them to attach files, which is especially crucial for service centers and companies dealing with electronics.

Multiple Phone Numbers: Convenience for Your Customers

Adding multiple phone numbers when creating an order is now easier. Simply click the plus icon after entering the first number, and an additional field for a second phone will appear.

How it works: All entered numbers are automatically saved to the client's profile, and SMS notifications can be sent to any of them. This is especially convenient for corporate clients or families where it’s important to keep multiple people informed.

Improved Transfers: Quick Access to Orders

The item transfer functionality is now more intuitive. When processing a transfer or linking an item to an order, you can now click on the order number to open its card instantly.

The benefits: No more wasting time searching for the right order in the system. One click, and all the information is right in front of you. This speeds up workflows and helps employees work more efficiently.

Pop-up Notifications: Never Miss a Lead

A game-changing new feature—pop-up notifications for requests from your website. You no longer need to constantly refresh the page and check the "Clients/Leads" menu.

Before the update: To track new leads, you had to manually refresh the page and navigate to the corresponding section.

After the update: Orange pop-up notifications (distinct from call alerts) automatically appear for all operators in the system. No lead will ever go unnoticed again.

Simplified Employee Editing

Managing employee data is now more convenient with the new "Save" button. It appears immediately after you make changes in the general list.

Practical benefits: No more searching for where to save changes—the button appears right when you need it. This saves time for HR managers and supervisors.

Integration with Atol Online Cash Registers

Direct integration with Atol online cash registers opens up new possibilities for automating financial processes. For setup and detailed instructions, please contact our support manager.

Value for your business: Full integration of sales and accounting processes within a single system. This reduces errors and simplifies reporting.

Telegram Integration: Your Business in Your Pocket

A Personal Bot for Your Customers

By creating your own Telegram bot, you allow customers to track their order status directly in the messenger. Customers simply enter their order number to get real-time information on the repair status, cost, and estimated completion date.

Setup: Create a ChatBot in Telegram, copy the bot's token, and paste it into the "More/Settings/Telegram Integration" section.

Daily Reports in Telegram

Receive performance reports directly in Telegram. You can request information at any time about:

• Daily revenue
• Orders accepted and completed
• Daily expenses

Automatic dispatch: Subscribe to the daily newsletter, and the bot will automatically send all statistics at 8:00 PM. You’ll stay on top of all processes, even while on vacation.

Try the Update Today

All these new features are available in your Gincore account right now. We are confident that these new capabilities will make your work more comfortable and efficient. Try out the new functions and share your feedback with us—your opinion helps us get better.