In service centers, stores, workshops and service companies, work is built on the interaction of your subordinates with customers. The opinion of people about your company and whether the client will recommend your service to his acquaintances depends on the quality of the service provided by the employees.

In a service center, repair shop, store, warehouse, it is necessary to keep records of orders. These can be sales orders (offline and online stores) and applications for the repair of devices/equipment. To control the work of managers, you can use one of the maintenance programs.

You want to successfully develop your company and research the market for effective tools. Pay attention to the programs for maintenance of the service center, workshop, store, rental service and other enterprises.

Doing business internationally or working with foreign suppliers inevitably involves managing multiple currencies. This can complicate financial accounting and lead to errors. Gincore software offers a simple and effective solution—a built-in currency conversion feature that helps automate and streamline this process.

Service center owners know how much time is spent handling calls with the question: “Is my order ready?” Every such call takes minutes away from a manager that could be spent on more important tasks. The Gincore CRM system offers an elegant solution to this problem—the “Repair Status” widget.

If you own a workshop, service center, rental service, or a similar business, you're constantly interacting with clients. You can use various channels to communicate with people

Have you ever lost a customer because a call went unanswered? Or lost crucial information because it wasn't recorded in time? Effective call handling is a cornerstone of any successful business, whether it's a service center, sales department, or manufacturing plant. Integrating IP telephony with your Gincore management system solves these problems, turning every call into a valuable asset.

This powerful Gincore feature not only automates call reception and logging but also provides deep analytics for informed decision-making. Best of all, the basic setup takes no more than 30-40 minutes.