En los centros de servicio, tiendas, talleres y empresas que ofrecen servicios, la interacción de sus subordinados con los clientes es fundamental. La calidad del servicio prestado por los empleados influye en la percepción que las personas tienen de su empresa, en su reputación y en si recomendarán sus servicios en su entorno.

For a successful business, it is important to establish not only work processes, but also to set up analytics of all business indicators of the company. With their help, you can adjust the development strategy, draw up reports, analyze orders and sales of the company and assess the success of your team.

In a service center, repair shop, store, warehouse, it is necessary to keep records of orders. These can be sales orders (offline and online stores) and applications for the repair of devices/equipment. To control the work of managers, you can use one of the maintenance programs.