Job Description for Receiver - Administrator at the Service Center

The face of any service center is the reception administrator. The quality of their work directly affects the reputation of the entire company. To provide top-notch service, they must adhere to the job description. In this article, you will learn what a reception administrator is and the specifics of their role.

Gincore Update (update 30, 2017)

We are excited to introduce the new Gincore update—a system that is constantly evolving to make your work in service centers and retail as convenient and efficient as possible. In this release, we focused on expanding functionality, improving the interface, and integrating with modern communication tools.

How to set up the scanner, how to connect the scanner to the system

The work of a service center, workshop, store or warehouse depends on the successful organization and automation of all processes. Now it is very difficult to establish work without the latest technologies, so it is better to use modern software for maintenance, order control and sales.

How to connect a label printer and set up the thermal printer to work with Gincore.

Are you a service center owner or do you manage a sales or manufacturing company? Then you know how crucial accurate tracking of goods, spare parts, and orders is. Manual labeling is time-consuming and prone to errors. The Gincore software offers an effective solution to this problem—integration with a printer for label and barcode printing.

Addressable storage system in the service center

If you have a store, warehouse, service center or repair shop, you need to organize the storage of goods and spare parts. Nowadays, no one keeps records manually, and many enterprises use programs for inventory control. To understand how this system works, you can read the answers to common questions.

Essential Scanner Features in the Service Center and Warehouse

Owners of service centers and retail companies face routine yet critical tasks daily: inventory management, order tracking, and moving goods. These processes are time-consuming and prone to errors from manual data entry. The solution is service center automation using Gincore and a standard barcode scanner.

How to increase the efficiency of the sales department

The sales department is an integral part of any service center. It is needed not only for incoming/outgoing calls to customers, but also to increase the number of company sales. A well-established call center contributes to an increase in the profit of the SC.

Assigning multiple technicians to a single order. Calculating several engineers within one order

Owners of service centers and manufacturing companies know that complex jobs often require the involvement of several specialists. One technician handles hardware repair, another manages software configuration, and a third performs diagnostics. In such situations, how do you track who completed what volume of work and calculate their pay fairly?

Gincore Update (update 28, 2016)

We are excited to present the latest Gincore update, designed to make your work even more productive and convenient! Our team is constantly working to improve the system, listening to your feedback and suggestions. In this update, we focused on flexibility, control, and automation, so you can spend more time growing your business and less on routine tasks.

3 Main Risks of Buying Spare Parts in China and the USA

How to Avoid the Top 3 Risks When Purchasing Spare Parts from China or the USA. Save up to 50% by buying on Aliexpress, eBay.

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